How can we help you?

What services do Helpers offer?

Can I ask my Helper to help with something that is not included in this list?

Do you offer personal care?

How do you select your Helpers?

What background checks have you done on your Helpers?

Are Helpers insured?

Will I see the same Helper every time?

How much do you charge?

How does payment work?

How can I pay for my visits?

How do I set up a Direct Debit?

Am I bound by a long-term or fixed-period contract?

What if I need to cancel or move a visit?

What if my Helper wants to cancel or move a visit?

Can I increase the duration or frequency of visits?

Will I be charged for the first visit?

What happens if I need to pause or stop visits?

What should I do if I have a problem with my Helper?

Why should I go with Good Life Sorted and not the Helper directly?

Can other people be involved on my behalf i.e. family, friends?

Can my Helper transport me in their car?

How do you define 'light cleaning'?